Business risk assessment and senior leadership
Lincoln Diesels have been awarded the latest version of Quality Management Standard ISO 9001:2015 following a recent audit by Independent European Certification Ltd . Not only is it linked with increased sales, it helps improve consistency, efficiency and productivity within organisations.
In monitoring industry trends and expectations; the team are advocates of the new standard and are enthusiastic about gaining future certification. ISO 9001:2015 places more emphasis on the leadership of senior management and business risk assessment.
Quality, performance improvement and customer satisfaction
In addition to ISO 9001:2015, Lincoln Diesels have also held the ISO 9001:2008 certification for a number of years. The requirements of the latest standard are fully consistent with the direction of organisation and management at Lincoln Diesels, and demonstrate their commitment to quality, performance improvement and customer satisfaction.
ISO 9001:2015 specifies requirements for a quality management system when an organisation:
A) Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
B) Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.